The staff members were amicable and very nice. The junior suite was huge and had a spacious bathroom.

Opt for a twin room with a balcony for a great stay! The staff is friendly and helpful, just what you'd hope for. 😊

Good stay, as always. Excellant and absolutely great hotel located just off the terminal as well as the Zocalo where there was dancing. An a nice size room provided with air conditioner and balcony and TV. A great selection of goodies for breakfast.

Stayed at Hotel Imperial for the Veracruz Marathon. Perfect location next to the start and finish line. Clean, spacious rooms with comfortable beds, hot water, and good AC. Manager promptly resolved noise issue. Great value with plenty of restaurants nearby.

Can recommend this hotel.

I had a fantastic stay at a charming hotel in the heart of the historic district. The room had a unique design with windows facing the hall, giving it a store display feel. It was surprisingly quiet, even though there were no windows looking outside. The location was perfect, right on the plaza and close to all the major attractions in Veracruz. The staff was friendly and helpful, and I felt well taken care of during my stay. I highly recommend this hotel for its charm, cleanliness, and convenient location.

Rooms here are large and come with balconies.

The Hotel Imperial is a true treasure, steeped in history and beautiful architecture. Standing on the balcony where Emperor Maximilian and Marie Charlotte once stood is truly a remarkable experience. The rates are incredibly affordable, making it a great choice for budget-conscious travelers. The location couldn't be better - right in the heart of the city, close to major attractions like the naval museum. You'll find yourself literally in the center of all the action!

All in all, this hotel was perfect and left little to be desired.

We loved that the hotel was right in the center of the city, next to the main square and across from the beautiful cathedral. The cleanliness of the hotel was exceptional, and our room was spotless. The staff was extremely helpful and provided us with great recommendations for places to eat and visit. The hotel facilities were excellent, including the convenient parking garage in the back. The location was perfect for exploring the city's major attractions, such as the naval museum.

Can't think of anything.

The room was spacious with balcony and we truly enjoyed the stay.

Faced a problem with drain.

We stayed here during Thanksgiving and had a good experience. The hotel has a great location right in the middle of the town square, with live music and dancing every evening. The staff was friendly and polite, and they provided us with two complementary facts that made our stay more enjoyable. We liked the gym and the pool, which were both clean and well-maintained. It was nice to have these amenities available during our stay.

While the hotel has its charms, there were some aspects that we didn't enjoy quite as much. The room we stayed in was a bit shabby and outdated, and the view from our window wasn't great.

The location of the hotel was perfect for exploring the colonial section of the city. It was situated right on the zocalo, across the square from the Cathedral. This allowed for easy walkability to various attractions in the area.

The hotel building itself is quite old and in need of repairs. Although they made some attempts, it was evident that the building required more maintenance.

As a woman traveling alone, I loved the location of the hotel in the heart of the colonial city. The walkability and proximity to attractions made it convenient. The hotel itself had a parking garage, a cool and comfortable room with great AC, and a beautiful lobby and ancient elevator.

Felt lucky, nothing too much trouble.

Great location, friendly staff, clean rooms, good AC, spacious bathrooms, helpful recommendations.

Absolutely nothing to say about dislikes.

The Hotel Imperial Veracruz is located right in the heart of the city center, making it the perfect base for exploring major attractions like the naval museum. The hotel offers excellent services, including room service, housekeeping, and laundry facilities. The rooms are spacious, clean, and well-equipped with amenities such as air conditioning, a sitting area, and a flat-screen TV. The staff is friendly and helpful, ensuring a pleasant stay. Additionally, the hotel has an indoor and outdoor swimming pool for guests to enjoy, as well as a fitness studio. this place provides a luxurious and comfortable experience.

Recommended to family and friends.

I had a great stay at this hotel. The rooms were spacious and clean, with comfortable double beds and a nice bathroom. The AC worked well, and the manager was very helpful when I needed to change rooms because of a noisy AC unit outside my window. The location was perfect, with restaurants and attractions nearby. The staff, including the manager and receptionists, were friendly and went out of their way to assist me. They even locked up my valuables while I went out for the day. I highly recommend staying here.

The only thing that could have been better was the hotel breakfast.